About the designer
At ZugZwang Jewellery, we are committed to the allure of curiosities, to creating wearable expression and to living unapologetically, interpidly, openly and without compromise.
Our jewellery is all all handmade in South Africa and bears the mark of the maker. No two pieces will be exactly the same but we like it like that.
Customs available on request.
We take every care to ensure that you receive your curiosity within good time. Having said that, because all your pieces are handmade to order, allow between 1-2 weeks for catalogue items and between 2-3 weeks for custom before shipping. As part of the experience, ZugZwang likes to keep you involved every step of the way with regular updates and photos.
In the unlikely event that you are not happy with your item, we will happily replace any item with a manufacturing defect and a replacement item or a refund (on the price of the item) will be issued to you once we receive the item back. It is however, on the customers ownus to return any items within 7 days of purchase.
Unfortunately, incorrect ring sizes cannot be returned so please make sure you have the correct size and/or measurement.
Due to the nature of our goods, we use a courier service. Allow 2-3 days delivery to main centers within South Africa. Overnight delivery can be requested, along with deliveries to areas outside of main centers within South Africa. If you require further information, we will provide you with a tailor made shipping quote, just drop us a line. Please keep in mind the lead time on orders. We will endeavor to ship your item to as quickly as possible, and we will keep you updated every step of the way.