Wolf and Bear

OUR MISSION:

To help raise much needed funds for shelter animals by providing humans with good quality, authentic products


GIVING BACK:

Wolf & Bear brand was formed in an effort to help raise funds for animal rescues, as our hearts belong to all things furry in this world (especially huskies), a portion of our sales go to Husky Rescue SA and other animal rescues… yay!

As our beautiful brand grows, we also offer employment and skills training to the local community. 


OUR STORY:

Wolf and Bear, a proudly South African brand, work with local craftsmen to offer you genuine leather handbags and quirky ceramics where each and every one is a unique work of art. Our ceramics make fun and unique gifts for all animal lovers or those who appreciate the unusual side of life! 


Our leather handbags are all carefully handcrafted with love using locally sourced bovine leather. We have a unique range of handbags currently available for every occasion, in different natural colours and sizes, to suit all styles and budgets. We do not offer custom orders on our handbags at this stage but our range is often changing to bring you fresh, new designs. Also, please bear in mind that our handbags are sold on a first-come-first-serve basis so if you see something you like, best you snap it up quick!


Caring for your new Wolf and Bear leather handbag:

Use a soft damp cloth to clean the exterior of your bag and treat your bag regularly to preserve, renew & protect it.

Leather wipes from your local retail store also work well. 

 

DELIVERY INFO:

Our processing time for orders is 1 - 2 working days. When your order is ready to be dispatched the following areas are shipped to, via Postnet to Postnet (not the Post Office) or Aramex Door-to-Door, within 2 - 3 business days (excluding weekends): 

Cape Town, George, Durban, Johannesburg, Klerksdorp, Polokwane, Pretoria, Bloemfontein, Harrismith, Witbank, Vereeniging & Rustenburg (outlying areas may take up to 3 days or more to deliver).


CAN I TRACK MY ORDER:

Yes, no problem! Your individual tracking number and all relevant details will be emailed to you as soon as the order has been dispatched. To track your order go to the following sites:


Aramex - [ link hidden ]/express/track.aspx

Postnet - [ link hidden ]/parcel-tracker


EXCHANGES OR RETURNS:

We regret no refunds or exchanges, please be happy with your purchase before completing your order and take note of our store policies.


WARRANTY:

We offer a six month warranty on zips and stitching however to date we have had no issues or complaints!


Remember our bags are all handmade so they will have more of a "rustic" and authentic appeal as opposed to your mass produced "hard" bags. 


We have a very strict QC department but if something else does sneak through we will gladly fix any faulty item. Please notify us within 7 days of receiving your order. The cost to return the bag to us will be at your own expense unless the defect is evident without inspection. Note that we will not cover damages caused by alterations, incorrect use, improper care or natural wear and tear. After a physical inspection, and if there is a product defect, we will repair or replace and return your bag at no extra charge. 


Please note Wolf and Bear reserve the right to decide whether the item should be replaced or exchanged based on a full inspection of the defective item. Due to the handmade nature of our bags and the natural properties of leather, scratches, marks and flaws are not considered to be a defect, that’s what gives your bag character and makes it unique!