Wild Flowers & Wings
About the designer
Wild Flowers and Wings is a small business based in Melkbosstrand in the Western Cape Province, South Africa. We are inspired by all things beautiful and the freedom to follow our hearts. We create a selection of quality products from various types of wood, handmade glass art beads, metal, etc.
I enjoy making my products and my mission is to provide the best experience for my customers. Please note that the products are handmade (or have a handmade component) and small imperfections may occur.
Take note that the majority of my products are made to order. Please allow 3-5 days for manufacturing during normal non-peak times. If an order is urgent please contact me in this regard.
Parcels within South Africa can be shipped via the SA Post Office, PostNet or the Courier Guy. In all instances tracking numbers will be provided.
Please take note that domestic delivery via the SA Post Office will take longer and their service has not always been reliable.
Send me an email within 5 days of purchase to explain why a return/exchange is requested. Include your proof of purchase and any supporting information/photos. The product must be unused and in the same condition that you received it to qualify for a refund/exchange. That means, no scuffs, marks or damage to the product.
We will let you know whether a refund/exchange has been approved.
Sale items cannot be refunded/exchanged.
Returns/exchanges can be shipped at your own cost or delivered in person to the address of the designer (in Melkbosstrand). Please make use of a trackable shipping service to ensure safe delivery.
Return shipping will only be paid by the designer if the the designer made a mistake with the order.
At the moment we do not accept custom orders.
To limit refunds or exchanges or simply for peace of mind please contact the designer if you have any questions or concerns.