TUTU Pool Party
Sold by TUTU Travel Mugs


Details
TUTU Travel Mugs hold 880ml and are made of durable kitchen-grade stainless steel. Double wall vacuum insulation keeps liquids hot for up to 6 hours or cold for up to 12 hours. Each one comes with a rubber-sealed lid and reusable metal straw.
Shipping
When do I get it? Add the lead time (3-5 business days) to the delivery time of the shipping option you select.
This store uses courier services. Enter your postal code for a more accurate price estimate.
You'll be able to select from the following options at checkout:
Shipping method | Price | |
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The Courier Guy
Standard Shipping
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R20.00£0.98$1.38€1.14$1.75 | |
Pargo
Collection points throughout South Africa.
For more information about Pargo, see here. |
R99.00£4.85$6.84€5.63$8.65 |
Store Policies
Refund Policy
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Returns
Our policy lasts 14 days from delivery. If 14 days have gone by since your TUTU Mug arrived, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
No refunds are offered if the item is not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 14 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at [ email hidden ].
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [ email hidden ] and send your item to: 29 Talbragar Avenue Johannesburg Gauteng ZA 2196.
Shipping
To return your product, you should mail your product to: 29 Talbragar Avenue Johannesburg Gauteng ZA 2196
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
Please consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
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