The Gift Factory

The Gift Factory is on vacation. Have a browse and check back later to buy something.

The Gift Factory (Pty) Ltd is a personalized gifting company. Our mission is to simply make gifting easier through offering personalised gifts that are not available in everyday stores. Nothing is more special than receiving a personalised gift, they express all the thought, emotions and intentions that surround the art of gift giving. However nothing stops you from having a little from me to me moment and indulge yourself with one of our fabulious gifts. All our gifts are designed and manufactured by us. We support local manufacturers and are continually seeking and developing ideas for the next great range to offer our clients.


The Gifting Ideas team is driven with passion to go beyond the ordinary. We offer an end-to-end gifting solution, which means we not only provide the gift required but also provide solutions for its design, printing and packaging. So if you need a gift…. you are in the right place!


We have a small manufacturing facility, which allows us to take designs and / or photos and apply them with the highest quality to various items that we carry in stock.

Privacy Policy

The Gift Factory (Pty) Ltd (and its subsidiary sites) believes strongly in protecting the privacy of users of its web site. There may be times when you will register for services on The Gift Factory (Pty) Ltd; you may be required to provide The Gift Factory (Pty) Ltd with personal information including, but not limited to, the following:


your name

e-mail address

postal code

gender

age

member name and password.


The Gift Factory (Pty) Ltd will not sell to any third party your name, address, e-mail address and member name, unless you provide your informed consent, except to the extent necessary to comply with applicable laws, police investigations, or in legal proceedings where such information is relevant. The Gift Factory (Pty) Ltd allows access to database information by third-parties providing technical services, such as e-mail, but only to the extent necessary to provide you with those services. In those instances, the third-party is bound by these terms. Your informed consent shall be in the form of an “opt in” or similar policy. You understand and agree that The Gift Factory (Pty) Ltd may disclose to third parties, your postal/zip code, gender and/or age, but only in the form of aggregated information.

The Gift Factory (Pty) Ltd reserves the right to offer you third party services and products based on the preferences that you identify during the registration process and based on your subsequent preferences; such offers may be provided to you by The Gift Factory (Pty) Ltd.

If you have any questions concerning the privacy policies of South Africa Online which are not covered in this statement, please contact us with your questions.

This site may contain links to other Web sites and is not responsible for the privacy practices or the content of these Web sites.


Delivery

Packages are dispatched using [ link hidden ]. Parcels are usually delivered within 2 days after collection from our offices. On dispatching of the order, a tracking number and the respective courier company will be sent to you via email, either from us or our system to allow tracking of your parcel.

 

All deliveries are sent by track and trace method and will need to be signed for to ensure prompt and reliable delivery.

 Tracking of order delivery status can be found by visiting [ link hidden ] and entering your tracking number in the section "Where is my Parcel".


Please note that you are obligated to check your parcel to ensure that all items are received in good order prior to signing for them.

Should you have signed for the parcel and found afterwards that something is wrong, we can not accept liability for this.

We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. 

In the event of a return, please arrange authorisation with The Gift factory staff in order to avoid confusion and potential voiding of claim.