The Craft Room

DELIVERY

LOCAL:

  • All orders are posted within 48 hours of receiving the payment. 

  • Orders that are received late Friday or during the weekend will be posted on the following Monday morning.

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EVERY PARCEL IS REGISTERED AND COMES WITH A TRACKING NUMBER


INTERNATIONAL:

All international orders are posted through the local postal service (SAPO) as Registered Mail.

It takes 5 -14 working days to arrive.

DUTY/ CUSTOM TAXES: Love Nature is not liable for any duty taxes you may incur.


PACKAGING

All items are gift secured in bubble wrap.

A receipt of your purchase is included in the packaging.


REFUNDS & EXCHANGES

RETURNS:

Returns are handled on a case to case bases.


LOST PARCELS: 

The Love Nature Team does their very best to make sure your parcel arrives to you (according to the address listed in the Hello Pretty transaction order, or as otherwise specified by you), in the most excellent condition possible.

If the parcel gets lost and you can confirm and provide evidence of this, then we will be happy to offer you the choice of either a refund or replacement.

Please note that every parcel comes with a tracking number.


ADDITIONAL POLICIES & FAQ's

Items are not for re-sale without permission from Love Nature.

If you are interested in buying in bulk for wholesale please contact us at [ email hidden ]

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