HALLO JANE

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Bamboo Nature Studs by HALLO JANE
Not worth the money - the wood is nice of the earrings but the plugs bend and get stuck when trying to take them out.
Delivery took 2 weeks, which is too long in my opinion.
A Rated by juliebrondeel on September 29th, 2015
Hi! We are sorry that you feel this way. The delivery was however well within the described time frame of 10 working days. Please remember that the earring backs are made of real silver and not alloy or metal. That would explain the bending.
A Response by Jaynie Nieuwoudt on September 29th, 2015 Updated on November 21 2015
His & Hers Bamboo Keychain by HALLO JANE
So happy! I ordered the key holder last week and got it today. Such a special touch in our new home :)
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A Rated by Suzette van der Merwe on November 5th, 2015
His & Hers Bamboo Keychain by HALLO JANE
AMAZING product. Thank you soooooo much!!!!
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A Rated by Carla Visser on November 16th, 2015
His & Hers Bamboo Keychain by HALLO JANE
Easy to order. Fast and efficient service! Hassle free :) and best of all my Christmas shopping is now DONE!
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A Rated by meganbuys on November 17th, 2015
His & Hers Bamboo Keychain by HALLO JANE
Got exactly what I wanted, truly satisfied.
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A Rated by Michelle Verwey on November 19th, 2015
His & Hers Bamboo Keychain by HALLO JANE
Thanks so much, my order was delivered to me with out any hassle and I didn't wait weeks to receive it! Love it!!
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A Rated by Rone Langenhoven on November 20th, 2015
His & Hers Bamboo Keychain by HALLO JANE
Hassle free and absolutely love the gifts I bought!!
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A Rated by tanishagraceschultz on November 21st, 2015
His & Hers Bamboo Keychain by HALLO JANE
Speedy service, well packaged.
Very happy client ::)
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A Rated by bheula on November 21st, 2015
His & Hers Bamboo Keychain by HALLO JANE
Great service, absolutely beautiful product, quick shipping. Will definitely be ordering things again.
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A Rated by courtz on November 27th, 2015
Mexican Candy Scull Bamboo Clock by HALLO JANE
Thanks so much :)
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A Rated by janadutoit2 on December 2nd, 2015
Bird Branch Bamboo Wall Clock by HALLO JANE
An amazing clock, FABULOUS free gift and super fast delivery. Will definitely order from you again.
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A Rated by shannon richards on December 8th, 2015
Lego His & Hers Bamboo Keychain Set by HALLO JANE
Really great service, speedy delivery and a gorgeous product. Thank you so much for my little gift as well, it was super thoughtful!
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A Rated by Jess Styles on December 8th, 2015
His & Hers Bamboo Keychain by HALLO JANE
Gorgeous product, easy ordering, fast delivery!! Very impressed and happy buyer :)
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A Rated by Karen on December 9th, 2015
Lego His & Hers Bamboo Keychain Set by HALLO JANE
Fantastic, fast service with an excellent quality product. Thank you! I love it and so will the recipient of the gift!
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A Rated by Jenna Swano on December 10th, 2015
Lego His & Hers Bamboo Keychain Set by HALLO JANE
The product and service I received was exceptional. There was a delay in recieving the product from the couriers side but as soon as I got in contact with the seller, she resolved the quiery immediately. 2 big thumbs up for the product and service from Hello Jane :-)
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A Rated by Candice Venter on December 24th, 2015
His & Hers Bamboo Keychain by HALLO JANE
This was an amazing gift to myself and my bf. We bought a new house, and this is EXACTLY what we needed. He totally LOVED it.

Thank you
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A Rated by Nurjehan on December 28th, 2015
Lego His & Hers Bamboo Keychain Set by HALLO JANE
Asked for speedy delivery and got it! Product is amazing!
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A Rated by jlouwsa on December 29th, 2015
Hanging Cat Necklace by HALLO JANE
Delivery was delayed slightly but feedback was always good and helpful and got the parcel in time for Christmas. Thumbs up.
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A Rated by Adrian Gregory on December 29th, 2015
Lego His & Hers Bamboo Keychain Set by HALLO JANE
Great product and awesome service!
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A Rated by MarelizeChurch on January 3rd, 2016
CZ & Silver Fern Leaf Ring - Sterling Silver by HALLO JANE
Very impressed - all gifts arrived before Christmas, despite ordering at the last minute. Thanks so much Hello Pretty for good service on all three of my orders.
will definitely use you again.
Ingrid Hogg
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A Rated by Ingrid Hogg on January 4th, 2016
I Left my Heart in Africa Necklace by HALLO JANE
The earrings that I purchased- I choose just the Africa continent pair (no borders around it)
A Rated by Pepsi on February 14th, 2016
Personalised Name Tag Necklace (vertical) by HALLO JANE
My only comment would be to include an easy and clear way to add instructions with your customized jewelry (such as sending the name and font choice through WITH the order) - but this would be an improvement on the website itself rather than your product or service. Absolutely love the lazered bamboo necklace! Thank you so much, hope to use you again.

Regards
Lauren
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A Rated by Lauren Rimmer on February 16th, 2016
His & Hers Bamboo Keychain by HALLO JANE
Very thrilled with my purchase and the product is awesome! Thank you very much for the easy, efficient and friendly service.
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A Rated by Nadz on February 19th, 2016
Bird Branch Bamboo Wall Clock by HALLO JANE
Small mix up with our order was sorted quickly and pleasantly. Thank you
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A Rated by Tracey Mc Gahey on February 19th, 2016
HERS & HERS Keychain Set by HALLO JANE
I accidentally ordered the wrong item!! would love to switch it for the correct one, but not sure if it's possible!!! (it's still extremely beautiful!!)

*UPDATE

Hallo Jane is extremely good with communication with customers, I posted this review last night and already had a response. I was aware I could exchange at The Root 44 market, but it's been a bit far away for me (would have preferred a postal exchange, and wasn't sure if this was possible.)

Either way, I am still ecstatic with my product (and service)
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A Rated by melissawynne on February 22nd, 2016
Hi Melissa. Please send me a mail at hallojane.sa@gmail.com as to who you prefer the exchange. We recently opened a space in woodstock and can also work for a place of exchange :-)
A Response by Jaynie Nieuwoudt on February 22nd, 2016 Updated on February 22 2016
HERS & HERS Keychain Set by HALLO JANE
Ordered the laser cut keychains (his & hers) and its really lovely! Luckily ordered a second set for a gift for someone too. Somehow the order went through as 'hers & hers' so I received a different set to what I hoped, and Hello Jane was very accommodating - after I ordered online I realised they have a stall near us on weekends so I could just go and exchange it, and had a chat with Jane herself too. I've been living in europe for a long time and I only wish our shipping would be quicker - but my order was delivered safely so for SA its as good as you'll get! Thanks for lovely keychains that will also make a gorgeous small wedding gift!
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A Rated by Claire DK on February 25th, 2016
Home is where the Paws are Keychain Set by HALLO JANE
GREAT SERVICE, GREAT PRODUCT, EVEN A CUTE FREE GIFT! LOVE THE DESIGNS WILL DEFINATELY BE BACK :)
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A Rated by Melissa Roos on February 25th, 2016
Lego His & Hers Bamboo Keychain Set by HALLO JANE
Beautiful product, helpful, responsive seller - great shopping experience.
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A Rated by Tracey Hadfield on March 4th, 2016
Bird Branch Bamboo Wall Clock by HALLO JANE
Hallo Jane went to the ends of the earth for me in my order. Thank you Jaynie, I couldn't be more thankful.
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A Rated by Sam Marx on March 15th, 2016
His & Hers Bamboo Keychain by HALLO JANE
AWESOME..
Got my order within a week.
Will definitely use them again:)
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A Rated by Lorren Phillips on April 5th, 2016
I Left my Heart in Africa Necklace by HALLO JANE
Please send me your banking details Hello Jane.

Thank you so very very much for the special gift. Much appreciated and I absolutely love it.
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A Rated by Tanya Sims on April 12th, 2016
His & Hers Bamboo Keychain by HALLO JANE
Love my product! Will definitely buy there again!
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A Rated by Maretha van der Linde on April 15th, 2016
His & Hers Bamboo Keychain by HALLO JANE
Love Love Love it!!
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A Rated by Paulette Esau on April 18th, 2016
His & Hers Bamboo Keychain by HALLO JANE
Love the products
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A Rated by Carin du Preez on April 19th, 2016
Lego His & Hers Bamboo Keychain Set by HALLO JANE
Great service. My product is wood and is chipped.
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A Rated by Cat Haliwell on April 22nd, 2016
World Map Bamboo Wall Clock by HALLO JANE
Got the product quicker than expected and loved the surprise little gift that was included. Thank you!
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A Rated by Sadi Page on April 22nd, 2016
His & Hers Bamboo Keychain by HALLO JANE
Absolutely no complaints. Received my order very quickly!
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A Rated by Andrea Engelbrecht on April 26th, 2016
Africa Cheese board by HALLO JANE
I always have the most amazing service from Hallo Jane !
Either when buying online or at Route 44 Market ! I just love your stuff.
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A Rated by Lynleigh Caulfield on June 29th, 2016
His & Hers Bamboo Keychain by HALLO JANE
The product isn't value for money
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A Rated by Hello5 on July 3rd, 2016
Hi Hello5

Appologies if you had a bad experience!
Please email us at hallojane.sa@gmail.com so we can assistant in trying to better any thing that might have caused a bsd experience, specially Service wise, as this is very important to us
A Response by Jaynie Nieuwoudt on July 3rd, 2016
Lego His & Hers Bamboo Keychain Set by HALLO JANE
I absolutely love the product and so does my husband. Great service and speedy reply. Will definitely buy again especially my Christmas shopping
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A Rated by simone_jonker on July 4th, 2016
His & Hers Bamboo Keychain by HALLO JANE
Thank you for assisting when I was not able to use my card to pay, you made the process so much easier and pain free!
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A Rated by Cindy van der Westhuizen on July 4th, 2016
Heroes Bamboo Keychain by HALLO JANE
I still haven't received the product. I emailed Hallo Jane and they initially didn't answer my first email. I sent another email 2 weeks later and they replied saying - haven't you received your order? They said they would check up on it. Still no further response or notification received. Worst online shopping experience I have ever encountered
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A Rated by Sairah.smith on July 5th, 2016
Hi Saira

Hope you are doing well since we last spoke.
We just noticed that you have not updated your review since our communication on the same day and delivery of your item on 8th July.

Please can you be so kind as to update it so we can in the mean time mark the issue as resolved.
Thanks so much!!
Have a great day!
A Response by Jaynie Nieuwoudt on August 23rd, 2016
CAT-lovers ring - Sterling silver by HALLO JANE
Thank you for my absolutely beautiful CAT-Lovers ring! I do love it!
Thank you too for assisting me with the shipping address malfunction.
I will definitely purchase more items from you in the future. :)
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A Rated by Taryn Snyman on July 17th, 2016
Heroes Bamboo Keychain by HALLO JANE
I was extremely happy with the order. Quick, easy, efficient and friendly service.
Thank you!
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A Rated by Maryse Pretorius on August 8th, 2016
Lego His & Hers Bamboo Keychain Set by HALLO JANE
One of the keyrings was not good quality carving/printing
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A Rated by Mireille Cornelissen on August 8th, 2016
Hi Mireille please send us a email to hallojanesa@gmail.com so we can is send you a replacement :-)
A Response by Jaynie Nieuwoudt on August 10th, 2016

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