StonePlanet

I am a trained jewellery designer and manufacturer and enjoy creativing once of pieces for a range of clients.

Along with a design and manufacturing service, I also import a range of kids clothing, and sell personalized jewellery that is made to order.

My aim is to have 100% customer satisfaction so I go above and beyond to make that happen.

Enjoy my products and hope you love them as much as I did making them.

Hello and thank you for visiting my online store!

Please take note of the following when purchasing:

Shipping costs: 

Locally:


Door to Door courier can be arranged using FastWay but they do not service all of SA just yet - R55.00

 

Counter to Counter speed services parcel - R75.00

International:

For any international postage, you will be quoted on first.


Production time 

Please note that each item is hand crafted to order so please allow 2 -4 weeks from date of order for the production (times vary depending on item/quantity ordered).


Delivery 

After production time, 1-5 working days fastway and overnight speed services.


Returns and exchanges are handled on a case-by-case basis; if you are unhappy with your purchase please contact StonePlanet within two weeks of receiving your order.  Please note that we do not do any refunds on items.

Other

StonePlanet cannot be held liable for lost or stolen parcels, late deliveries or damaged goods. Great care is taken to ensure that goods are packaged correctly so that they do not break in the post.

Every effort has been made to keep the StonePlanet online store as up to date as possible but mistakes can happen and if you order a product that is not available you will be contacted immediately.

StonePlanet cannot be held liable for the mistakes of the South African Post Office or FastWay couriers.

If parcels are not collected from the post office and are returned by the post office you will be contacted via email and if you wish to have the parcel reposted please note that an additional handling fee will be charged in addition to the cost of delivery.

For any further enquiries please don't hesitate to contact me via:

email:   [ email hidden ]

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