Scarlet and Mel

Scarlet and Mel are part of Kijani Design Studio, which was founded in early 2018 by two very close friends wanting to create a shop with something different to offer.


As for Kijani Design Studio, which was founded in November 2010 and is a family business. We have qualifications & experience in Graphic Design, Textile & Surface Design as well as Illustration and are based in the Northern Suburbs of Cape Town. We started out as a Design and Printing Studio, but soon developed into an All-in-one Design, Print and Branding Studio, giving our clients & customers the option of having their brand developed from start to finish (from logo design & business stationery straight through to vehicle branding and signage). We saw a demand in custom branded gifts and clothing & incorporated this into our services as well - giving our clients the whole One-stop Branding-Studio experience. Our service range is basically endless. We are always open to new ideas and experiments in various products.


Why 3D Printing you may ask?

3D Printing is growing fast and the application is basically endless. This section of the product and branding industry intrigued KDS quite some bit, giving us loads of ideas of what we would like to put into the market. However, we are starting out with a few items to test the marketplace first, but are offering the service of custom designed and produced 3D printed items on request. No order is too small or too big. KDS is always open to suggestion, which makes our industry so exciting. One can truly let one's imagination flow!

Our service is a door-to-door service, unless otherwise stated.


All items are made-to-order and dispatched within 3-6 working days. Delivery will happen within 7-10 working days from day after your order has been received. Should delivery time for goods be delayed due to stock availability or manufacturing queue being longer than normal, we will inform you via email.


All goods in transit are insured.


Please double check your contact details on check out to ensure we can get hold of you if needed.


To track your parcel or to get an estimated time of delivery, please email us on info@scarletandmel.co.za


The flat-rate shipping fee is based on orders with a total weight of 2kg or less. If you placed an order for multiple items or bulk units, it may carry an additional delivery fee. We will get in contact with you to discuss additional charges.


Delivery:

Delivery time is based on the estimated time of your product(s) in your cart. In the case of multiple products within one order, the product with the longest delivery time will be the estimated delivery time for your goods.


Returns:

Return requests will be approved at the discretion of Scarlet and Mel. Products will only be eligible for return if they've been unused an in its original packaging. Should you be unsatisfied with any of your purchases simply send us an email to info@scrletandmel.co.za requesting a return and stating the reason for the return. You have 10 working days from receipt of delivery to submit any return requests. You will be responsible for the shipping costs of the item(s) you wish to return. All shipping costs are non-refundable.