Please allow 1-2 days turn around time from date of order to date of shipping.
*Note: For collections we are situated in Cape Town in the Zeekoevlei/Grassy Park Area. (Once you've purchased your order the address will be sent to you via email)
*Note for Paxi shipping please provide the PEP store you would like your order to be sent to.This can be filled in the comment section on step 3 of checkout.
Unless specified, all Rue Rose custome jewellery are nickel free.
Rue Rose is not responsible for the maintenance of your jewellery.
Costume jewellery will change colour over time with wear and tear and various other aspects. To make the colour last longer we suggest you keep your Rue Rose pieces away from perfume, water, dishwashing liquid, lotion, hair spray/products, and other harsh chemicals.
Everyone's skin type is different. Some people have strong reactions to bronze & gold plating. It's not our fault. No refunds or returns are given for this reason or the turning of your jewellery colour caused by skins oils.
When do I get it? Add the lead time (1-2 business days) to the delivery time of the shipping option you select.
This store uses courier services. Enter your postal code for a more accurate price estimate.
You'll be able to select from the following options at checkout:
(7-9 Business Days delivery) to your nearest PEP Store, You'll need to specify the which PEP store your order should be sent to
2-5 Business days
Sorry! No options are available to ship to South Africa yet.Want to ship to South Africa? Click here.
Please allow 1-2 days before your order gets shipped, once we ship your order you'll receive a tracking number, please allow atleast 24hours for the tracking number to work.
Shipping: 2-5 Business Days
Due to Rue Rose being a very small one women show we unfortunately can't afford any returns or refunds at this stage.
But please contact me if you have any problems with your order.