About the designer
Rodinia which means "to give birth" is an all natural South African skincare care brand that makes non-toxic, handmade products made from 100% natural ingredients. With our products your skin will birth that natural Glow it deserves.
We believe that great, healthy skin is a reflection of ones overall wellness so our main goal is to give the world products that are the AMEN of glorious and healthy skin made with absolute love and care.
We offer door-to-door courier services. Once your order has been shipped, we will email you a tracking number which you can use to track the progress of your order. Processing of the order may take up to 1-2 business day and thereafter the delivery of the products takes approximately 2-3 business days.
We are not eligible to accept returns due to the hygienic nature of our products. However if you are unsatisfied with your order in any way, please contact us within 5 days and we will try our best to resolve any issues that you may have. We do not refund if a product has been used.
Refunds are issued via:
1. Store credit to the value of the products purchased
2. Cash back amount for cash purchased.
**Please take note that shipping fees are non refundable.
A refund will be processed once the product has been returned in it's natural state, unused and in the original packaging. The cost of returning the product to us will be for the customers account.
We will always try our best to assist with refunds where necessary.
I GOT THE WRONG ORDER. WHAT DO I DO?
If you receive items you did not order please contact us immediately and we will fix your order and send you the correct one. Please make sure all items are in their original packaging and state. DO NOT USE the items.
HOW DO I TRACK MY ORDER?
The courier companies we use allow our customers the ability to track their items. Once you have placed your order and it has been processed we will send you your tracking number.
DOES RODINIA SKINCARE HAVE A PHYSICAL STORE?
No. We are currently only operating online.
Thank you for choosing us.