Products are shipped 24 hours after payment has been made, unless lead time has been stipulated (working days)
Please note lead time on products, most of our products are made to order.
If you are not happy with your product, you are welcome to return it within 7 days of receiving it, provided it is still in its original packaging and hasn't been used. Unless the product is fault, the buyer will be responsible for return shipping
Please feel free to pop us an email if you are looking for something more specific, or just to chat :)
You're browsing an online marketplace, which is different to an online store. Hello Pretty doesn't sell products - we provide a platform to allow businesses to sell online through.
Stores are run by the business owners and orders are fulfilled directly by them. Nothing comes from a centralised warehouse. You're buying directly from the source and supporting South African businesses while you’re at it.
Learn more on Menno Gazendam's blog, and find out more about Hello Pretty here.