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Orders placed & paid for outside of the Hello Pretty platform aren't protected, supported or guaranteed by Hello Pretty. In the event that a seller become unresponsive or disappears, or doesn't supply your purchase after you've paid, or if your purchase gets lost in the mail, Hello Pretty cannot facilitate a refund or offer you any buyer protection, insurance, or assistance.
Orders are shipped within 3 business days.
Returns and refunds will be dealt with on a case by case basis. Please contact me if you are not satisfied with your purchase.