Nourish Natural Soap
About the designer
What makes a product wonderful? Its maker of course!
Hello! I am Pauline, your local soap alchemist. I have been making natural soaps since 2011. My range of products are made with great enjoyment and crafted with wholesome ingredients. Over the years my interest has branched out into many other products that encourage body wellness. My beautiful creations are manufactured in large workshop on my 5 ha smallholding. Here I make my soaps daily, surrounded by birdsong and the beautiful lush greenness of the Garden Route.
I usually post your order on the next business day if possible, but guarantee postage within 3 business days.
If you opted to receive your parcel via the South African Postal Service, you can expect a 4-5 day delivery time. Your parcel will come complete with tracking code which I will email to you as soon as the package is on its way.
If you chose to have your soaps sent via The Courier Guys, it will be delivered to your physical address in 2-3 working days. I will supply you with a tracking code and you can track the progress of your parcel on the Courier Guy website.
If you chose the Pargo option, the parcel will be delivered to your nearest Clicks within about a week. You will receive an SMS on your phone alerting you when the parcel has arrived. You will need to bring in the code they give you when you go and collect the soaps.
I am not responsible for items that are confirmed as delivered by SAPO.
Delivery issues should be handled through SAPO. However, if you are not sure of the status of your delivery or have reason to believe that we have made a mistake, please contact me.
If the condition of your order is not as expected (damaged), I offer a full refund within 10 days of delivery. Proof of damage (picture) is required. To initiate a refund, send an email to [ email hidden ] with the word “refund” in the subject and an explanation of why you would like your money refunded.
If you are not satisfied with your order in any other way, please contact me via email. All situations will be handled on a case by case basis.
Thank you for your business! If you have any questions, don’t hesitate to contact me.