CUSTOMIZED BOTTLE OF WINE
Please email if you would like red / white wine and the custom text you want.
I choose image / icon based on the text provided, but if you would like a custom image, please email that too.
When do I get it? Add the lead time (1-2 weeks) to the delivery time of the shipping option you select.
Free shipping on orders over R600 from this shop.
This store uses courier services. Enter your postal code for a more accurate price estimate.
You'll be able to select from the following options at checkout:
Store to door
Must be a full address, postal codes can't be used with this service.
Sorry! No options are available to ship to South Africa yet.Want to ship to South Africa? Click here.
ARTWORK / IMAGE UPLOADS
- All artwork must be given in the highest resolution possible. Email me if this is unclear.
- Images should be larger than 800px wide (this will not guarantee a clear print, but will be close enough.)
- If an image is too fuzzy to print, I will contact you for a different image choice.
- All deliveries will be done between 5 – 10 working days.
- If there is any delay (as I am only human), I will definitely inform you.
- There may be special cases where deliveries are done within 3 days, this will all depend on the courier service and locations set.
- Orders cancelled before payment will be accepted, should any order be cancelled after payment have been received, the cancellation will not be accepted.
RETURNS / REFUNDS
- Replacement/Faulty stock policy: The original item needs to be returned to me within 3 business days, and the replacement order will be shipped out after the returned package has been received, pending approval of return.
- Please contact me at [ email hidden ] if you are unsure if an item is returnable. Returns must be received by us within 3 business days of the date that I’ve dispatched the item to you. The original delivery charge will not be refunded and the cost for returning the parcel is at your expense. Please ensure that your order number is visible on the outside of the returned order package, so that your refund can be processed.We will not be able to accept the return of an item in the following situations:
- If we receive a returned item later than 3 days after the date of dispatch.
- If the item, as well as the packaging, is not in mint condition.
- If the item is of a custom design/specification to your order.
- If a valid reason for has not been provided for return has not been provided