You're shopping directly from Ménagerie. This shop offers self collection of orders.
About the designer
Ménagerie is a collection of handsome animal cushions and posh softies for your home. The perfect pets for your couch!
NOTE FOR LOCAL ZA DELIVERIES: I use a door-to-door courier service, which has excellent ecommerce shipping rates and ships within 48 hrs for most MAIN CENTRES. I use the SA Post Office for REGIONAL AREAS, unless there are any stikes going on. Either way you will receive a tracking number!
NOTE FOR INTERNATIONAL SHOPPERS: I am using the South African Postal Service, who so far have been very reliable for my international clients. The parcels are not heavy but the dimensions make the shipping costs a bit pricy. Apologies but when you meet your new animal friend it will be so worth it :)
If you are not happy with your purchase, you can return it to me. If it is still in the condition I sent it to you, I'll give you a refund on your purchase. However, you'll have to cover the shipping costs back yourself.
If an order doesn't arrive with the buyer within 30 working days of sending (barring extraordinary delays due to extreme weather, postal strikes or political events), I will re-send a replacement order at my expense, but this will only happen once. After that, it's a loss for both of us.
Thank you for shopping with us!