About the designer
Born out of a passion for stylish jewellery accessories, Mazali offers an inspired collection of contemporary and boutique-style Jewellery.
Inspired by modern designs, symbols, beauty, and colours that will match any outfit. This collection offers style-conscious individuals a chance to express themselves through love, hope, comfort and faith.
We appreciate the importance of great design and quality and this is what we look for when creating new pieces.
At Mazali, we pride ourselves on our high level of friendly and efficient service, so please feel free to contact us if you have any questions or suggestions and hope that you enjoy browsing through our collection.
We hope to share our passion with you!
PLEASE NOTE: PURCHASES MADE ONLINE ARE AVAILABLE FOR REFUNDS ONLY; EXCHANGES ARE NOT PERMITTED.
If you wish to return your item, please notify customer care - [ email hidden ] in writing by email within 48 hours that you wish to return your item and instructions will be sent to you in order to do this.
The date the item was signed for will be the date on which the item was received.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Any correspondence received after this time will not be accepted.
You may return your product(s) for a refund if:
- The item is unworn
- The item is free of any damage caused by the customer
- The item is returned in its original packaging
- Unfortunately we do not accept returns on SALE items.
- We understand that your gift must be delivered in perfect condition, which is why we take so much care when picking and packing them. We pride ourselves on our customer service and aim to dispatch all orders promptly within 2-5 working days, subject to stock availability.
Delivery will take place as soon as payment has been received between Monday and Friday (08:30am - 17:00pm)
All orders will have a R70 delivery fee anywhere in South Africa.
All Deliveries are tracked and must be signed for.
Please note we are unable to deliver on Public Holidays.
All orders come beautifully packaged in our Mazali branded boxes, free of charge.
International orders may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please email [ email hidden ] where we will gladly assist you with a quote.