Malva

I love to create and surround myself with beautiful things. In my store you will find items that have been made with love and which I am proud to share with the rest of the world. Thank you for visiting my store!

Orders: 

If the item is in stock it will be send out within 2 days otherwise please allow 2 weeks for your order to be made up.


Shipping:

Everything is shipped from Johannesburg (South Africa) and I am using the South African Postal Service counter to counter option. All orders will be send with a tracking number and insured. You will be notified via email as soon as I have sent off your parcel. Please contact me before ordering if you prefer to use a courier or for overseas deliveries. 


If you live in Johannesburg or Pretoria you can collect so there is no delivery charge. Collection is from River club (Johannesburg) or Brooklyn (Pretoria).


Refunds and exchanges:

You have 5 working days, from the receipt of goods to give notice to return your item and the product must be in the same condition in which you bought it.

When you return the goods you will be responsible for the delivery charges. Once I receive the item, a refund will be done within 5-15 working days. Should you choose to use a carrier that does not offer a tracking facility and the goods are lost then unfortunately no refund or return can be considered.

 

 

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