Luvlee Stuff

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Notice from Luvlee Stuff: Functional, FUN, handmade homeware.

Welcome to Luvlee Stuff. 

We love all that's functional and fun!

Returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.  

 

There are certain situations where only partial refunds are granted: (if applicable)

  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

  • Any item that is returned more than 30 days after delivery

 

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

 

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

 

Exchanges (if applicable)

If you need to exchange an item for something else, email us at [ link hidden ][ email hidden ] and we will get in touch with you.

 

Shipping

If you live in the Cape Peninsula area, we will come and collect your item and replace it for you. You will be contacted by email to confirm this first.

If you live in any other area, please mail us for more details. 

In both cases you will be charged a non-refundable shipping fee. In the case of a refund, the cost of return shipping will be deducted from your refund. 

 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.