About the designer
Liberty Bespoke offers collections of exclusive luxury stationery items.
We are driven by our passion to tell a story on paper. All our stationery items are printed on environmentally responsible
Processing Orders: Orders placed with LIBERTY BESPOKE are processed within 48 hours, Monday to Friday.
Parcel Delivery: We will make every reasonable effort to affect delivery in accordance with the estimated delivery dates. If we are unable to deliver any part of the Products on time or we are unable to deliver the Products for any reason which is not within our control, then the time for delivery shall be extended for a reasonable time after the cause of the delay has ceased. Should we be unable to perform in accordance with an order because the Products ordered are unavailable, we will notify you as soon as reasonably possible of this fact and refund any payments within 30 days after date of such notification.
All parcels are sent in a cardboard box or in padded envelopes.
Where you have provided an incorrect address in your order for delivery of the Products, you will be required to pay the additional delivery costs incurred by LIBERTY BESPOKE to deliver to the correct address. You are therefore requested to review the transaction details in the confirmation emails and advise us of any errors in the delivery address prior to dispatch of the Products.
Returns Procedure and Conditions
Please contact Customer Care on +27 (0)11 327 1001 for any return queries.
Product discrepancy: Any claim for Product non-conformity or Product damage must be made within 48 hours following the parcel delivery. Any claim that does not satisfy the abovementioned conditions within the time allowed will not be taken into account and LIBERTY BESPOKE will refuse any responsibility in the matter.
Return of Defective Products: Returns can be made should the Products fail to be of good quality.