Jus lie' Pty (Ltd)

OUR BRAND
Jus lie’

 “A French term referring to meat juice that has been lightly thickened with a either arrowroot or cornstarch. A similar term “au jus” meaning “with juice” describes the serving of meat, most often beef, with the natural juices that were produced while the meat was being cooked.” ([ link hidden ])
‘Essence’ or the ‘Best’ at the bottom of the Pan’
Joie de vivre “Joy of living”
 I grew up on a farm and as a little girl my grandmother with whom I stayed introduced me to the world of food and creativity. I used to spend my days in her kitchen watching and learning. She gave me an entire wall to draw on in the pack house where all the workers were sorting and packing the vegetables and tobacco that my grandfather farmed with.

As an adult I became an Architect by profession, an occupation which I love, however felt the need to create things that weren’t dictated by a client’s brief. I wanted to create things that I loved and enjoyed doing.  I had lost the passion for drawing - after a long day at work I didn’t want to draw or design anything. Cooking brought me joy, but I wanted to get that kind of joy out of my everyday life. These things form such a big part of who I am, it is the stock that I am made of.

I created the brand Jus lie’ under which I would be able to create a vast range of products. Whether it be drawing, designing or within the food industry.

Our brand aims to focus on all the good things in life. The goodness left in the bottom of the pan.


Jus lie’ Collection

Jus lie’ Collection is an artisan brand of table & Home linens that place and emphasis on the sensory joys of being in the kitchen & home. Our linens feature exquisite hand-drawn illustrations in ink that present beautifully on natural fabrics.


Jus lie’ Culinary Collection

The Culinary Collection will comprise of deli products amongst others. The products, packaging and design reflects my food philosophy, design, aesthetic principles and artwork.

The brand aims to give a fresh, light, healthy & modern take on the traditional South African culinary industry.


 

Returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.


To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.


To complete your return, we require a receipt or proof of purchase.


Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.


Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at [ email hidden ].

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.


Exchanges (if applicable)

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at [ link hidden ]  and send your item to: 81 General Maritz Street, Bendor, Polokwane, 0699, South Africa.


Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.


If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.


Shipping

To return your product, you should mail your product to: 81 General Maritz Street, Bendor, Polokwane, 0699, South Africa.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.


Depending on where you live, the time it may take for your exchanged product to reach you, may vary.


If you are shipping an item over R1 000 you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.