JostSew Made by Laura

JostSew - Made by Laura creates unique products - often one of a kind.  

Store policies

Parcels will be sent through the South African Post Office, econo parcel, with a tracking number, which we will email you once it has been sent, this is a counter to counter service. Parcels can be tracked on [ link hidden ].

We are based in Kenilworth, Cape Town, so a free self collect is available to Capetonians. This must be arranged upfront.

JostSew – Made By Laura cannot be held responsible for damage, lost or theft.

For returns and exchanges, we are happy to exchange with a valid reason, but bear in mind, all the postage will be customers responsibility. This needs to be done within 7 days of receipt of your parcel.

We do not do refunds, but with reasonable reason we may do a credit note.

PLEASE NOTE: No returns, exchanges or refunds on personalised bespoke items and SALE items.

WE DO CUSTOM ORDERS.  Please email your enquiry to [ link hidden ]

Please remember that colours might reflect differently on your computer screen, but feel free to email me and ask if you’re not sure.

Please keep in mind that although the greatest care and attention has been put into each individual piece to ensure the highest quality, these items are made by hand using a normal domestic sewing machine and normal hand-sewing techniques.

Products that are already in stock will be shipped as soon as payment is received.   Products which ae personalised will take approximatly 7-10 working day to manufacture and will be shipped as soon as they are ready.  The normal South African Postal Services delivery times will apply, and although I would love to, I cannot control the postal services, sorry!


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