Unless the courier option is chosen, all items are shipped via the South African post office, with a tracking number. Delivery is usually within 5 working days, and parcels can be tracked online.
Returns and Refunds:
If you're not completely satisfied with your purchase, please contact me within 10 days of receipt of it. I will happily refund the purchase price, minus shipping costs, upon receipt of returned items in good condition. Return shipping costs must be paid by the customer.
These are handled on a case-by-case basis. If a parcel hasn't arrived within a reasonable time, I will refund or resend the item, provided I have another available.
If a parcel is returned to me by the postal service, but did reach your city and was sent to the address provided, I'll contact you to confirm your address and try to send it again. You will be responsible for the extra shipping costs. Should you prefer to end the transaction at this point, I will refund you the cost of the item, but not the shipping costs.