Important COVID-19 Update

We're still open for business! Click the button below for some need-to-know bits and pieces regarding changes you'll experience while shopping on Hello Pretty during this peculiar time. Short version: shipping's going to take longer than normal.

See our COVID-19 status

Jam Jewellery

Jam Jewellery is on vacation. Have a browse and check back later to buy something.

ABOUT US

 
WHO ARE WE?

Based in Stellenbosch, South Africa, Jam Jewellery was established in 2013. Born out of a love for design, creativity and beautiful things, we design and manufacture a unique range of custom-made jewellery.

 
WHAT INSPIRES US?

We believe inspiration can be found all around us, and draw on personal memories, feelings and experiences, as well as nature, antique items and everyday designs to create our range of quirky, personalised pieces. The love of texture and the unusual combination of materials further fuels our passion for our craft.

 

With metals and materials such as wood, leather and semi-precious stones, our range of ready-to-wear jewellery will suit any style, personality, mood or occasion. We also invite commissions from clients and work closely with them to make their vision come to life – whether it's for a special engagement ring or a bespoke set of earrings.

 
WHERE CAN YOU FIND US?

Our quirky range can be found on various online shops, at craft markets and national art festivals, while our engagement rings and private commissions adorn the necks, writs and delicate digits of discerning customers in South Africa and around the globe.

 
Achievements, Awards & Accolades

In 2009 Jam Jewellery founder Jackie Hahn was awarded the 3rd prize in the Anglo Platinum South Africa National Jewellery Design Competition in the student category.

 

In 2012, we were honoured to exhibit our range in Berlin, Germany along with two other international Jewellery artists.

 
Jam Jewellery is an expression of love, creativity and a passion for our craft, allowing us to create beautiful pieces with real personality.


READY-TO-WEAR RANGE

We love pushing the boundaries of our own creativity by exploring new and exciting ways to incorporate unusual materials and elements into our pieces. Our extensive range therefore incorporates sterling silver, brass, copper, wood, leather, fabric, felt, semi-precious stones, fresh water pearls and enamel. (Of course, we’re always willing to try something new, so tell us what you like and we’ll see what we can do!)


CUSTOM JEWELLERY & COMMISSIONS

For those moments in life that require something special, we create custom designs according to each customer’s specifications. We’re also happy to renovate older or vintage pieces to suit your own personal style and requirements.


REPAIRS

We’re trained, equipped and prepared to take on repairs on all types of jewellery, including pieces in precious metals such as gold and platinum. Talk to us if you need ring sizing, rhodium plating and polishing or any other repairs done.


*To complement our unique style and products, all items are packaged in our distinct Jam Jars. If it’s not in a Jar, it's not an Jam Jewellery original!

 

Shipping 


When will my goodies arrive?

Unless prior arrangements with Jam Jewellery have been made, your items will be sealed, shipped and sent within 3-4 working days.


*Please note that all items are handmade to order, and some pieces may take slightly longer to manufacture. If this is the case, Jam Jewellery will tell you exactly when you can expect your order. 


Shipping Options:

 

  1. National (South Africa)

We offer normal Counter to Counter ordinary parcel delivery with a tracking number at R50 for up to a 1Kg parcel. This takes more or less 3-7working days.


**Please Note:  Jam Jewellery requires a postal address and not a street address. If the customer doesn’t have a postal address the parcel still needs to be collected from the nearest Post Office.

 

  1. International

 

Shipping costs for normal international parcels: R150, Plus R20 for every extra item. 


Parcels will be shipped with normal airmail with a tracking number and will take 10-21 days. However, sometimes it might take longer/shorter. Please note that we can't be held responsible for late deliveries due to posting system.


For faster international shipping options customer must please enquire directly with shop owner: [ email hidden ]


For Australian customers, parcels might take longer than the given time because of customs and please note not all items can be posted, such as: wood, leather etc.
 

 *****************************************************************************************************
IMPORTANT NOTICE: International buyers are responsible for any and all Customs Charges, Taxes & Additional posting Fees.
*****************************************************************************************************

Please note that shipping around any Public Holidays and other Holiday seasons can be very unpredictable. Thanks for your understanding, the postal service is a fickle being.

 
Expidited Shipping

 

For faster shipping options please contact the shop owner directly: info@[ link hidden ] so that we can supply you with a quote.

 
Shipping Insurance for both National and International parcels

 

Insurance will only be added at the customer’s request. The insurance amount with regards to the value of the item will be added to the total amount. Please contact shop owner directly for any insurance inquiries: info@[ link hidden ]  .


Policies with Refunds and Repairs.

 

If an item arrives damaged or broken in the post I will gladly replace it!

 
Please note: Unfortunately we don't give any refunds/discounts at this stage,  only a credit for the same amount.

 

Only a 6 month warrantee is applicable on repairs which only include the following: general repairs due to workmanship error, small coloured stones up to 6mm in size. Center stones and bigger stones than the above mentioned are not under warrantee and should be insured by the client’s personal insurance. After 6 months the normal repair fee will be applicable.
 

No repairs will be done to items with noticeable damage caused
 by falling or knocking which includes deep dents, cracks, scratches and other visible damage caused by the above mentioned. Repairs on every day wear and tear are not applicable.