10mm wide and made to fit the wearer from size I - Z+9.
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As all items are made to order the turnaround time on all items is 1 week from order confirmation, which, during peak season (November & December) may extend to 2 weeks, with an additional shipping time of 2-3 working days.
Although we strive for customer satisfaction, we reserve the right to process any Return and/or Refund requests on an individual basis. Should the problem lie with the manufacturing quality of the item, however, kindly return it to us immediately for rectification.
We welcome, even encourage any alterations on existing designs to ensure 100% customer satisfaction, nevertheless, reserve the right to decline any orders if expectations cannot be met in order to avoid any disappointment. If in doubt, our experienced staff is ready to advise you.