Boitumelo Crop top
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RETURNS, EXCHANGE AND CANCELLATION POLICY
1. Due to the intimate nature of our pieces, unfortunately, returns/exchanges are not accepted if you simply have changed your mind because of hygiene.
2. All selected garments are custom made to the exact sizing and selected colour specification, therefore refunds are not accepted.
3. No returns and exchanges can be offered for goods purchased “on sale” or on a discounted offer
4. However, we do accept returns if it is a fault from the production side, in this case, an exchange can be done with no refund and this option is available for only 7 days of you having received the crochet piece(s).
5. Returns must be agreed to before the garment(s) is mailed back. All returns must be received by Hooked by Minoh in the original condition in which they were sent.
- We want to ensure that you are happy about your unique garment.Given that, in the case of an exchange please allow one week for the exchange of your exchange piece.
Within South Africa: Courier service - will be delivered to you within 4-5 working days