HeartString

Celebrate life's special occasions with HeartString Decorations. 


Hello!  I am Jan Croft and welcome you to my online store. I make hot air balloon mobiles, butterfly mobiles, heart garlands, nursery mobiles, nursery decor, kids party decorations, wedding decorations, baby shower gifts.

All my products are cut, punched, stamped, sewn, and packaged at the HeartString HQ at my home studio in Cape Town.  


Hearty Regards, Jan X

Your order is confirmed with your payment and I aim to ship your order within 1-3 days from confirmation.

Postal Options:

Delivery:

Select Pargo R 99-00

Postnet for R 99-00 ( If you order more than 1 item free shipping on second item if shipped via Postnet) 


From dispatch allow 2-3 working days for delivery. 


If you are concerned about your order please get in touch with me.

You will receive confirmation your order is being processed and communication when it is shipped.


Returns

Of cource if you are not chuffed to bits with your purchase you can return it to me. 

The return policy lasts 15 days. If 15 days have gone by since your purchase, unfortunately I can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging unopened.


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.


No Returns on:  

Any item not in its original condition, is damaged or missing parts for reasons not due to my error

Any item that is returned more than 15 days after delivery.