Mug for coffee/tea loving creatives
I'll be taking orders again at the beginning of January.
If you have any queries or just want to say hi, feel free to pop me a message and I will respond as soon as possible.
At checkout please state:
-the colour print you want based on the supplied colour chart.
-which design you want based on the 6 designs provided.
Please note that the price is for a white Mug with one of the supplied designs printed in one of colours provided
When do I get it? Add the lead time (1-2 weeks) to the delivery time of the shipping option you select.
This store uses courier services. Enter your postal code for a more accurate price estimate. If you're buying more than one item, the final shipping cost will be calculated on checkout.
You'll be able to select from the following options at checkout:
3-5 business days
Delivered to your door by DSV couriers
Sorry! No options are available to ship to South Africa yet.Want to ship to South Africa? Click here.
If you are concerned about the total cost of shipping for your order:
Please message me before placing your order and I'll see if I can work out a slightly better shipping option based on your total order.
-All items are made to order, I don't hold stock.
*Every attempt will be made to fullfill the order to your requirements (your chosen colour, size etc..) but I am dependent on available stock. I will be in contact with you about any possible hiccups and can offer a refund if the required stock is unavailable.
-Please keep in mind the nature of the wooden products when ordering. Wood naturally has varying tones and grains which makes it unique.
Even though my hangers are a natural light brown, you can expect some to be slightly lighter and some to be slightly darker brown. If you are ordering more than 1 hanger, I will do my best to source hangers of similar shades but I make no guarantees.
-All fabric items are branded with Heat Transfer Vinyl. If the items are cared for properly, the prints will last a long time.
-The mugs are printed with the sublimation technique. If the mugs are cared for properly, the print will last a long time.
Shipping & production times:
-The production times are an estimate and depend on availability of stock from suppliers. Of course my aim is to have your item/s produced as quickly as possible. Rush orders may incur an extra fee.
-All items are shipped with a Tracking number.
-Please keep in mind that shipping time is to be added to the time needed to produce the items.
-I use PUDO couriers and they will deliver your parcel to your door.
-For Mug or Mug Combo orders, I use DSV couriers as they are more cost effective for that size parcel. They will also deliver the parcel to your door.
-Once the I have handed the parcel over to the courier, it is their responsibility. They are liable for any damaged, stolen or missing parcels. I will of course assist where possible but it will be up to you to resolve any issues with the courier company.
-Cancellation of orders by the client prior to production will attract a 10% admin fee.
-If production has begun, you will forfeit the full amount of the item/order.
Returns & Refunds:
-*If stock is unailable of an item you have paid for, I can happily refund you for it before fullfilling your order.
-If you are not pleased with the purchase then I shall fairly exchange it and only refund if there is a major defect that was caused before customer received it.
-No returns on personalised orders unless there is a major defect that was caused before customer received it or if there is a spelling error.
-Please contact us within 3 days of receipt.
-Return shipping costs must be paid by the customer.
Please contact me if you have any questions, queries or requests.