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Gemistree is a retailer of high quality gemstone jewelry.

We aim to provide our customers with handcrafted items of jewelry, made with the most exceptional gemstones that we have sourced locally.

Whether you are looking for something beautiful for yourself or as a gift - just to wear and enjoy or to benefit from the healing energy of crystals - we have the right gemstone for you!

We are a family run business and we believe in excellence when it comes to service delivery and taking care of our customers.

Please familiarise yourself with our store policy before placing your order


Due to the unreliability of the post office, we do encourage you to make use of the courier option available!

Shipping via SA Postal Service


All shipping includes a tracking number. Shipping will take place 1-3 working days after payment has been received. We always aim to get your products out sooner rather than later to ensure prompt delivery!  Custom orders will take longer to ship out - generally allow for 7 days to produce custom items depending on quantity required.


If you have chosen the SA Postal service as your shipping option, all posting is standard ordinary counter-to-counter tracked mail (unless otherwise arranged).  Additional items are free. You will be provided with a tracking number which you can enter into [ link hidden ] . Expect 3-10 days delivery time (this time period may vary due to the current postal situation and backlog).  Gemistree will take care to ensure all products are packaged and sent off correctly. Unfortunately, we cannot be held liable for any damages or theft that occurs within the Post Office as well as uncollected goods.

Shipping via Courier


If you have chosen courier as a shipping option, your parcel will be sent within 1-3 working days from receipt of your order and payment. You will be provided with a tracking number so that you can track your parcel. Once your order has been sent please allow 24 - 48 hours delivery time depending on where you are situated within South Africa.


For international shipping please contact [ email hidden ]
Custom items


At Gemistree we aim to enjoy the creative process, therefore some items may be once off or limited quantity products. However if you fall in love with a particular style, colour scheme or design, feel free to get in touch and we can see how we can assist with something similar or custom made.

Return Policies


If you are not completely satisfied with your product, you may return it within 7 days for a complete refund provided it is in it’s original and unused condition. Return shipment is for the buyers account. Refunded amount will be issued within 7 days of receiving your returned product.  Faulty items must please be reported within 3 days of receipt and we will handle those concerns individually.


Please refer to the individual product descriptions for sizing of items. Where items are adjustable, the description will also state the detail.

Caring for Your Gemstone Jewelry


At Gemistree we use quality materials in order to ensure quality jewelry, however it is ultimately up to you, the customer, to take care of your items. Please try to avoid exposure to water, excessive perspiration and rough handling. In the case of sterling silver jewellery- you need not worry as they will not deteriorate as with non-sterling silver jewellery.


We are in the process of uploading all of our multiple products to Hello Pretty but in case you would like to see the all of the products on offer at the moment, check out our website: [ link hidden ]

Please NoteActual colours and textures of products may vary slightly from the photographs due to monitor settings, camera settings, and light sources as well as naturally occuring differences in gemstone colour, clarity and shapes.