About the designer
— Each piece is handmade and as such slight variations are liable to occur. Because I'm living the creative life way off on the edge of the Kalahari Desert, I can't make the arduous two-hour journey into the nearest town to post your order on a daily basis. I will commit to sending it off to you within five working days after the order is placed. Please add your email address in the order comments and I'll then shoot you an email with the tracking details as soon as I've sent your order.
— Postage Rates:
— South African Post Office, Counter to Counter -
- Ordinary parcel (counter to counter) R44,60 for the first kg, and R6,00 for each additional kg or part of a Kg.
- Parcels are sent out from the Vryburg Post Office on Fridays with delivery times of 10-12 working days and will be sent with a tracking number. It will be delivered to your nearest Post Office after which you will receive a notice and you will have to collect it from the counter.
— Postnet to Postnet service - R100
Your parcel will be sent to your nearest Postnet. Please make sure to state which Postnet you prefer in your order comments. Parcels will be sent from the Vryburg Postnet every Friday with delivery times of 2-4 working days. You will receive an sms from your Postnet when the parcel arrives and you can collect it from them.
— Returns and refunds
Returns and refunds are handled on a case by case basis. If your item arrives damaged in any way please email us with a picture of the problem so that we can investigate and replace.