Fleur de Amelie - Simple Luxury
About the designer
At Fleur de Amelie we offer a luxury collection of natural, handmade soaps, bath treats and skincare products, all freshly made and sumptuously scented. Our products are made using pure, natural ingredients carefully chosen for their skin-nourishing properties. So, if you love a little indulgence and want to bring that 'Spa' feeling into your home then you've come to the right place. Enjoy first-class pampering every day. Your skin will thank you for it!
Order Processing Policy
Our general process time should take 1 – 3 business days. In exceptional cases, it may take up to 5 business days to process orders.
Fleur de Amelie provides their valuable customers with FREE delivery for orders that exceed R450. This excludes wholesale orders. We make use of the POSTNET to POSTNET service, nation-wide. All goods will be supplied to the delivering company in good order. Fleur de Amelie will not be held liable for the condition of goods arriving at your chosen delivery address.
Refund and Return Policy
The provision of goods and services is subject to availability. If you change your mind and want to cancel your order, we cannot guarantee that we will be able to do so. If your order has been sent for delivery, we will not be able to offer a refund. Due to the hygienic nature of our products, we are unable to accept returns. We want all of our valuable customers to be satisfied, and we ask you to contact us within 14 days after you have received your order, if you are not 100% satisfied. Please specify your order number and a brief description of the problem. Fleur de Amelie reserves the right to cancel an order for which payment has already been received. This may occur if stock is insufficient or the quality of goods ordered does not meet our standards. Should we exercise this right, you will receive a full refund.
If you have any complaints regarding the standard and quality of the product/s you bought, direct your complaint to [ link hidden ].