Erin Frances Creative

Notice from Erin Frances Creative: It's THAT time of year again.. if you need your parcel to arrive before Christmas, please place your order before 10 Dec. SAPO shipping options are unavailable until Jan.

Erin Frances is an artist specialising in jewellery and bespoke costume. She is also a teacher of jewellery-making hobby classes for adults of all ages. She works with silver, copper and brass, experimenting with oxidation and textures. Hand carved wood, fabric, silk yarn, gemstones, as well as old cutlery and trinkets all feature in her work. She supports local, small scale suppliers and follows green workshop practices where possible. Various wearable products made from isiShweshwe also form part of her range and this iconic Southern African fabric is closely woven into her family heritage. Erin finds great inspiration in international and local travel, and regular visits to India contribute significantly to her design style and ethos. When she's not abroad, you'll find her in her Cape Town garage studio, either plotting her next class or creation, or practicing her scales on the piano.

Erin cherishes all things handmade for their individuality and authenticity. Her approach is simplistic and humble, and she aims to emphasise experience over materialism through her work. She draws inspiration from various tribal cultures across the continents, weaving stories around the pieces that emerge from her hands. Erin’s work is bold, rough and full of soul; adornment for the creative individualist.

Wholesale enquiries and custom orders welcome.

Visit our brand new shop, Copper & Cloth, in Kalk Bay to see most of Erin's latest work. It's inside the Kalk Bay Garden Shop, 19 Main Road.

Most products ship within one to five working days, depending on stock availability. More complex items, items out of stock, or items made to order will take more time, usually 1-2 working weeks depending on my workload. Please let me know if your order needs to be processed within a specific time frame (eg. birthday gifts).
shipping within south africa:
- FREE standard shipping via South African Post Office, counter to counter, usually takes about a week. I will send you your tracking number via email once your parcel has been dispatched. Small items are sent as a registered letter. Please keep an eye on your post box for the notification slip, and follow up if you don't receive it. Items not collected within 30 days will be returned to me, and you'll have to cover the cost to resend your parcel.
- Overnight shipping via Aramex, door to door, to all major centres. Delivery to outlying areas using this option may take up to 72 hours. Please plan for someone to sign for the parcel on delivery.
shipping everywhere else:
- International shipping via South African Post Office, counter to counter, usually takes about 10-12 working days (excluding customs clearance time). The customer may be responsible for import duties on the receiving end.
returns:
If you are not entirely happy with your purchase, I will gladly accept returns and exchanges if the item is returned within 7 days of receipt of your parcel. All items returned must be unworn in original packaging with tags still attached. The customer is responsible for return shipping costs. Once I receive the returned parcel in good order, either a credit note will be issued via email, or a new item will be on it's way to you.
defective products:
While I take every effort to produce well-made items, slip-ups are bound to creep in. Feel free to email me with your story and I'll try my best to help you out. That said, your side of the deal is to care for your purchase as lovingly as it was made. Please visit my website for detailed information on materials, care and cleaning.
How to find your ring size:
1. Wrap a piece of string or wire comfortably around your finger. Straighten it out again and measure the length in millimetres.
2. Use an existing ring that fits (provided it’s still relatively circular): place it over a ruler and measure the inside diameter of the ring in millimetres.
3. Visit this useful site.
4. Pop in to our studio for a cup of tea and I’ll gladly measure you up.
5. Find a friendly jeweller and ask them nicely to take your measurement.
We work with the British ring size system (A - Z) but can also convert sizes across different systems (American, Eastern etc).
Some interesting facts.. most people’s left and right hands are slightly different in size; fingers on the dominant hand are often slightly bigger. Also, most people's fingers have a general tendency to expand and contract in warmer and cooler weather. It’s helpful to take this into account when choosing your ring size.