Erin Frances Creative
About the designer
I am a contemporary jeweller & creative facilitator teacher working from my garden studio on the banks of Zandvlei, just south of Cape Town. I cherish all things handmade for their individuality and authenticity. I'm passionate about the natural world. Countless hours spent outdoors observing natural forms and textures provide an endless source of inspiration for me. I create each item of jewellery individually, by hand and from scratch. This gives my work an organic feel and each item comes out with its own subtle personality.
My work is bold, rough and full of soul; adornment for the creative individualist.
Wholesale enquiries and custom orders welcome. I also run silversmithing hobby classes and workshops from my studio - take a look at my website for more information, or send me a message.
Most products ship within 3 - 5 working days, depending on stock availability. More complex items, items out of stock, or items made to order will take more time, usually 1-2 working weeks depending on my workload. Please let me know if your order needs to be processed within a specific time frame (eg. birthday gifts).
Please ensure that you request the correct size when placing your order as I can not be held responsible for rings or bangles that don't fit. For more info, please see the sizing guide below on this page, or on my website.
Shipping within South Africa:
- Overnight shipping via Aramex, door to door, to all major centres. Delivery to outlying areas using this option may take up to 72 hours. Please plan for someone to sign for the parcel on delivery.
Shipping Everywhere Else:
- International shipping via South African Post Office, counter to counter, usually takes about 10-12 working days (excluding customs clearance time). The customer may be responsible for import duties on the receiving end.
If you are not entirely happy with your purchase, I will gladly accept returns and exchanges if the item is returned within 7 days of receipt of your parcel. All items returned must be unworn in original packaging with tags still attached. The customer is responsible for return shipping costs. Once I receive the returned parcel in good order, either a credit note will be issued via email, or a new item will be on it's way to you.
While I take every effort to produce well-made items, slip-ups are bound to creep in. Let me know what the problem is and I'll try my best to help you out. That said, your side of the deal is to care for your purchase as lovingly as it was made. Please visit my website for detailed information on materials, care and cleaning.
How to find your ring size:
1. Pop in to our studio in Claremont and I’ll gladly measure you up.
2. Find another friendly jeweller and ask them nicely to take your measurement.
We work with the British ring size system (A - Z) but can also convert sizes across different systems (American, Eastern etc).
Some interesting facts.. most people’s left and right hands are slightly different in size; fingers on the dominant hand are often slightly bigger. Also, most people's fingers have a general tendency to expand and contract in warmer and cooler weather. It’s usually a good idea to take this into account when choosing your ring size.