Ebb & Ive Designs

Ebb & Ive Designs started in 2017 by Kierrin Gaffney, an Honours student studying Information Design. Ebb & Ive designs embodies harmony and quirkiness throughout the business and across the products. We offer bespoke stationery, wedding stationary, a range of Digital art prints, Physical prints and custom designs. We hope to share our passion for the creative arts with you. 


For any Graphic Design work, feel free to contact me at [ email hidden ]

DELIVERY METHODS


Parcels will be prepared and collected at our studio in Pretoria. Arrangements for personal delivery within Pretoria can be arranged. Delivery times vary from 5 to 7 working days to major centres, and 7 to 10 days for outlying areas. Please ensure to arrange for someone to be present where the package will be delivered. We will also require a contact number for the couriers. 

PLEASE NOTE: 5 Working days need to be given for production purposes. Thereafter, delievery times are as above. 


Postnet to Postnet service - R100

This service ensures that the package is sent to your nearest Postnet. Please indicate which Postnet would you prefer. After it has been sent, delivery can be expected between 2 and 3 days. It is found to be one of the safer Couriers. 


Please do not hesitate to contact [ email hidden ] to enquire about any special requests.

 

RETURNS / EXCHANGE

Should you be unhappy with your purchase, please make sure to e-mail us within 5 days of receipt of the order. We will gladly arrange for a full refund or exchange, provided the order is returned, unused and in it’s original packaging.  Shipping costs will not be refunded.


PLEASE NOTE that customised or personalised orders may not be refunded or exchanged.

 

PACKAGING

Each item is carefully packaged to ensure it reaches you in perfect condition.


GIFT

If your parcel is a gift and you would like to have the item gift wrapped, let us know to arrange this free service as well as a personalised message.


COPYRIGHT


All files and designs are copyright and are for personal use only. They may not be copied, reproduced, resold, redistributed or used commercially in anyway. Please honour this copyright.

Copyright Ebb and Ive Designs. Kierrin Gaffney. 2017


PRINTING


Ebb & Ive Designs sells digital products, Custom Digital Products and physical products. If you would like a custom print, please contact me for a quote. Please note that price quotes are valid for 30 days.


DIGITAL ITEMS


For digital items there are no shipping charges. For physical items, please see each product for their shipping charge. Digital products will be emailed to you at the email address you provided once your payment has been confirmed.


CUSTOM ITEMS


When you purchase a custom product such as an invitation, Notepad, and cards, please indicate the changes of wording you would like (please check spelling). I will then send you the first proof within 1 - 3 days. Each custom purchase includes 2 rounds of proofs, after that I will send you your final product as a high quality PDF (or Jpeg if requested).


Ebb and Ive Designs are all designed and made by Kierrin Gaffney. Each items are unique and slight variations in shape and size may occur.