Designs by Nawal

Notice from Designs by Nawal: Selected items on sale while stocks last

Fun & stylish handcrafted polymer clay jewellery

Please note our products are not hypoallergenic.


SHIPPING

We currently only support local shipping within South Africa. We provide basic economy shipping, orders are shipped only once a week on Fridays, and delivery takes 2-4 business days depending on your location within South Africa.

Delivery times are estimations and it is hard to guarantee exact delivery times. After your order has been processed and it is ready to ship – we will notify you with the details. Currently, our couriers don’t deliver after hours, during weekends or on public holidays. Our couriers do not offer delivery slots, please ensure that someone will be available at the address you supply to collect your order.

Once a parcel has been handed over to the couriers, they are responsible for your package. While we take utmost care to ensure that your parcel packed neatly, we cannot guarantee that a package will never be late or undamaged. If your package is late, please contact the shipping company in question and provide them with your waybill or tracking number. We will try our best to assist where possible.

We deliver your order nationwide throughout South Africa with the help of The Courier Guy.


CANCELLATION POLICY

Cancellations for an order must be received in writing within three days after placing the order. To cancel an order, please select the "Message the Designer" button in the sidebar and include “Order Cancellation” with your order number in your message. Unfortunately, no refunds or exchanges will be accepted after confirmation of shipping.