Creative Lines was established in 2013 in Cape Town. Our goal is to reduce waste by producing accessories made with 100% upcycled real paperbag, to suit everybody. We transform your unwanted waste into a product of high quality with better environmental impact.

Reuse-Recreate-Refunction

Integrity, professionalism and honesty are crucial for us. In every project creativity keeps us thinking outside the box to produce unique limited edition items.

 

1. 1. Orders will be mailed with 48 hours of receiving proof of payment and should reach you as soon as the Post Office is willing.


2. 2. Creative Lines parcels will be sent through the South African Post Office, econo parcel, counter to counter, with or without a tracking number (as you choose), which we will email you once sent. Parcels can be tracked on


3. [ link hidden ]


4. 3. Small items may be sent as letter.


5. 4. Original colours may not be reflected accurately on your screen, so please allow for slight colour differences.


6.  -  Payment -
   
   5. Payment via credit card is accepted through PayPal. You do not need a paypal account in order to use paypal, simply select the "pay without an account" option.


7. 6. Full payment must be received within 7 days of purchase or the sale will be cancelled.
   
   Items will only be sent once payment has been confirmed & cleared.


8.   - International Customers -
   
   7. Orders are shipped using the South African Post Office. Delivery is between 10 - 15 working days, from date of shipping, to most international destinations (this does not include any delays by customs).


9. 8. Creative Lines is not responsible for delays if a package is held by customs.
   
   Please be aware that you are responsible for any taxes or fees levied upon the package at customs.


10.  - Refunds and Exchanges -


11. 9. If you are unhappy with your purchase, please contact me within one week.


12. 10. However all the postage will be at the customers own cost.
    
    A refund will not be offered if your package is lost or damaged.


13. 11. Every piece is carefully packaged to ensure all pieces arrive unharmed, however if damage does occur during transit and you receive a broken or damaged piece, please contact me right away.


14. - Feedback -
    

    I love hearing from you & really appreciate your support.



15.