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Shipping and Delivery
All items are hand made so please allow for 5-7 days manufacturing time before shipment.
All items will be sent by courier which will take 1-2 days for delivery.
Countess can be contacted directly at [ email hidden ] if you have any questions or requests!
Returns will be evaluated on a case to case basis where relevant action will be taken
Please note that all animal by products are obtained from Mandibles who are a reputable company registered with the local nature conservation authorities (CapeNature)