Clay Bliss

Notice from Clay Bliss: Hello, some of my favourite jewelry pieces are on SALE. Treat yourself to something unique and different. Please feel free to contact me via the "Message the designer" button if you have any questions. Annalie :)

Hellio, welcome to my shop. I make jewelry with polymer clay using various techniques and colour. Every handcrafted piece is one of a kind and different than other jewelry. I use lots of colour and patterns in my designs.  The patterns are made with clay only and is not painted. As there is only one design of each, you will be the only one that owns a particular jewel piece. The jewelry is mostly colourful, with a joyful look. I hope you see something you like here! Treat yourself or someone else!  Annalie

SHIPPING POLICY


Please allow a minimum of 1 to 2 working days for packaging and handing over of your parcel to the courier for shipping.


You'll be able to select from the following shipping options at checkout:


1. Free¬†CollectionÔĽŅ

Packages for Hopefield and nearby towns can be collected. Please send me a message to make an arrangement. 


2. PAXI

PAXI is a parcel service and there's one in every PEP. The benefit, you can collect your parcel at a time that suits you. When collecting a parcel bring the one-time PIN you received via SMS, and proof of identity with. Price:   R49,95 (7- 9 working days or sooner)


3. Aramex

Store-to-Door courier services. Delivery will take 2 - 3 working days. No delivery to PO Boxes. The courier guy will need a signature at the delivery address. Price: R99,99


Tracking your parcel: You will receive an email once your order has shipped with the tracking URL and shipment info.


RETURN AND EXCHANGE POLICY


I'll be glad to help you with your purchase if you are unhappy. You may return your jewelry within five working days from the date of receipt for a full refund. 


Please follow these steps:
1. Contact me by messaging me via the Message the designer button regarding the return/exchange.
2. Product returns or exchanges must be in their original, unworn condition and returned in the original packaging. Please include the proof of purchase. Please allow 5 working days for the completion of the refund. Return shipping cost is the responsibility of the customer. Earrings (for hygiene reasons) or products bought on sale cannot be returned or exchanged.
3. Damaged purchase: Please contact me within 48 hours if you have received a damaged product. Any returns due to an unforeseen malfunction of the jewelry or that originated with its creator will be refunded in full, including return shipping, as well as a sincere apology.


REPAIRS

Polymer clay is normally strong, but could be delicate depending on the design. The handmade jewelry items are made with certain techniques and individual colour blends. Therefore, it would not be possible to repair the item.


FREQUENTLY ASKED QUESTIONS
1. What is polymer clay made of?

Polymer clay is a man-made clay consisting of polyvinyl chloride (PVC) base. Unlike natural clay, it can be cured in an oven at lower temperatures. Polymer clay is oil-based and waterproof, but play safe and take it off when showering or swimming. It is non-toxic, but keep away from toddlers. Polymer clay is strong overall. It is normal for it to bend slightly but don't force it


2. To keep polymer clay jewelry looking their best

Keep away from body and hair spray and avoid contact with chemicals, e.g. house cleaning products. It is best to keep it away from heat and direct sunlight. Rather store it separately to avoid scratching. It is important to not use any jewelry cleaning products, commercial or homemade. Clean it with a moist cloth and buff it with a soft cloth, like old denim.