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Orders placed & paid for outside of the Hello Pretty platform aren't protected, supported or guaranteed by Hello Pretty. In the event that a seller become unresponsive or disappears, or doesn't supply your purchase after you've paid, or if your purchase gets lost in the mail, Hello Pretty cannot facilitate a refund or offer you any buyer protection, insurance, or assistance.
Cat Village is a pro-life, non-profit, volunteer-based animal rescue organisation. 100% of the profits from the sale of items on Hello Pretty go towards Cat Village's food and vet bills.