You're shopping directly from Bow Peep. This shop offers self collection of orders.
About the designer
Thanks for visiting the Bow Peep store on Hello Pretty!
Bow Peep is an accessories brand what was started in early 2011. All products are handmade in Cape Town, South Africa.
We hope you enjoy wearing your Bow Peep accessories as much as we enjoy making them!
Counter to Counter: Postage is via the South African post office. Your order will be sent as a ordinary parcel. It is a counter to counter service which means that the parcel is sent to your post office. Once your order is sent you will be emailed a tracking number. Parcels can be tracked via the post office website www.sapo.co.za or by calling the post office call center 0860 111 502. You can collect your parcel with the tracking number and your ID book. But call or check the website to make sure your parcel has been delivered to your post office.
Please ensure that the correct postal address is provided.
Self collect: You may collect online orders form Fabricate, shop 56 the Gardens Centre, Mill Street, Gardens, Cape Town. You will be notified once your order is ready for collection.
Please note that lead times are between three to four working days from when your order is placed. Allow 4-5 working days for delivery.
Returns, exchanges and refunds are handled on a case-by-case basis; if you are unhappy with your purchase please contact us within two weeks of receiving your order.
Please leave a message on the check-out screen if you would like your order gift wrapped. You can also leave a message for the person who is reciving the gift and it will be sent along with the package.
Bow Peep cannot be held liable for lost or stolen parcels, late deliveries or damaged goods. Great care is taken to ensure that goods are packaged correctly so that they do not break in the post.
If parcels are not collected from the post office and are returned by the post office you will be contacted via email and if you wish to have the parcel reposted please note that an additional handling fee will be charged in addition to the cost of delivery.
Bow Peep cannot be held liable for the mistakes of the South African Post Office.
Every effort has been made to keep the Bow Peep online store as up to date as possible but mistakes can happen and if you order a product that is not available you will be contacted immediately.
Due to the nature of products such as the button earrings, they are all unique and will differ slightly from the pictures shown on this online store.