Gold choker with studs
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You can expect to receive your order 3 to 5 working days from the date of shipping depending on your location. Tracking numbers will be communicated once the order has been shipped.
Returns, Refunds and Exchanges:
We take special care in ensuring that out products are of high quality, however we do acknowledge that imperfections may be overseen and can happen occassionally. We will gladly exchange or refund on a substandard item. All returns and exchanges will be subject to us receiving the item back within 7 days of you receiving it. Any faults found to have been caused through neglect or intentional misuse will result in no refund or exchange being considered. Kindly note that the customer is responsible for paying shipping costs for returns, and that shipping costs are non-refundable. Trackable services should be used for all returns/exchanges. Items should be returned in their original condition, unwashed, without make-up, with tags and accompanied by proof of purchase in the original packaging.
With regards to clothing, sizes and measurements stated are approximate and every effort is made to ensure accuracy. There may be up to 2cm difference and in such cases the variance may not be considered as a defect or fault.
Kindly email us with your details, invoice number and the reason for your exchange. Returning items without prior notice will not be accepted. We would like for you to enjoy shopping at 4EverCaptivating every time.