Store policies

Products:
All our products have been  handmade with love. Due to the nature of them (all unique and handmade) they might differ slightly from the pictures shown on this online store. Every effort has been made to accurately show the size and colour of the products. 

Gifts:
Please leave a message on the check-out screen if you would like your order gift wrapped. You can also leave a message for the person who is reciving the gift and it will be sent along with the package.

Shipping:
* South Africa: Free of charge 
* Rest of the world: R33 unless specified on the item details.

All orders are sent via the South African Post Office and come with a tracking number. Order are only shipped when payment is received in full. Once your order has been posted, you will receive an email with a tracking number.

Please contact Mocho Loco if you are unhappy with your purchase.
Returns, exchanges and refunds are handled on a case by case basis: vicky@mocholoco.co.za